Reflections

Oh I am so irratated.... I needed to renew my Cosmetologist's Lisence this year. They make it very clear that if they don't recieve the payment by April 30, that you have to pay a late fee. Well I had my stuff to them by that date and I still haven't received my lisence in the mail. So I call them. And I hate those automated call centers.

Press, 1, press 5, press 3. Your estimated wait time is less than 5 minutes...

Holding....

Holding....(wanting to hang up)

Still Holding....

Falling asleep.... Holding....

25 minutes later.... This is so-n-so, how may I help you?
Blah, Blah, Blah... uh huh, ok, blah, blah, blah... Ok, we'll send you out a duplicate...

Meanwhile the whole time I have this stupid ear thing in my ear that is way too big for my small ear. And my ear is killing me.

What happened to the days were your call and it goes like this?

Ring... Ring...
"Good morning, thank you for calling such-n-such, this is so-n-so. How may I direct your call?